Finalist, Revenue Under $2 Million
Lakes Region Lighting Center
Serving most of northern New Hampshire since the early 1930s, Laconia Electric Supply operates Lakes Region Lighting Center. The showroom focuses on high-quality lighting for residential and commercial customers looking for a long-term integrated lighting solution. Consumers and contractors, who are the real bread and butter of the business, appreciate its ability to provide custom lighting and solutions for new construction and remodeling projects alike.
The showroom is known for its willingness to work closely with customers. Special in-store events include a recent Showroom Open House, with product and presentations focusing on energy-efficient lighting. A local charitable event, Pets Gone Wild, found Lakes Region working side by side with some of its best customers and prospects to gather donations for the local Humane Society.
The store’s experienced and knowledgeable staff provides excellent service in a timely, courteous manner. The ultimate goal is always total customer satisfaction. Informational memos to employees are part of a concerted effort to keep everyone in the loop. Covering new products, company news and financial performance, the updates go out at least once a month.
In February, the New Hampshire Retail Merchants Assn. named Laconia its 2010 NH Retail Merchant of the Year. The award is given annually to a retailer that has achieved significant success and growth.